Committed to Customer SatisfactionThank you for visiting PAW BioScience. We are a manufacturer and distributor of fine quality products used in the biotechnology & biopharmaceutical manufacturing industry. We have been in business since 2000. Our headquarters is located in New Jersey about 45 minutes south of New York City. All of our engineering, manufacturing, warehousing and customer service is conducted from this facility.
Our three primary business operations:
- Single-use Connectors and Components: This includes our widely used SterilEnz series of sanitary fittings for BioProcess Containers.
- Custom Design & Assembly: PAW works closely with end-users and major manufacturers of single-use components to design, build and deliver pre-sterilized assemblies and specialized components.
- Product Distribution: PAW has long-standing relationships with suppliers of industrial products, such as Burkert, Trelleborg, Refine Technology, & AQ Elteknik. We are experts in their technology and have achieved preferred distributor status with many clients. We stock thousands of components and accessories in support of these suppliers.
Company & Contact InformationTo contact us immediately, please call or use this link: Contact Us. The contact form goes directly to our field representatives.
PAW BioScience Products, Inc.38 Industrial Way East, #5
Eatontown, NJ 07724
Shipping Information:Most stocked items ship within 24 hours from when the order is placed. Other items, such as custom products might have longer delivery periods. We always do our best to exceed your expectations.
Refund, Returns and Cancellation Policies:
Standard products:Sometimes mistakes in ordering can be made. We try to be as flexible as possible with our return policy. In instances where the product is still in its original packaging and can be easily returned to our inventory, we generally accept returns and do not charge a re-stock fee (within 14 days).
Custom Products:Certain items cannot be returned. These are generally items that are built to order, or items that have been ordered in very large quantities.
Frequently Asked Questions:
What is the best way to contact PAW to check the status of my order?
Please call the main number or use the contact form. The contact form is best for technical support as it automatically alerts our field Technical Sales Representatives.
Is the PAW Online Ordering System Secure?
Are your products trademarked and or patented?
Yes. Many of our products and the products that are sold on this website are patented and trademarked. PAW's SterilEnz® parts are protected by U.S. Patent #'s 6,893,428 & 7,950,700 with other U.S. and international patents pending. SterilEnz is a registered U.S. Trademark (# 3,491,729). Please contact PAW for further information or to inquire about the patent and trademark status of other products sold on this website.